Eagle Access LLC
138 E 12300 S, Unit 329, Draper, UT 84020, USA
[email protected]
8662028272
Please read these Terms & Conditions carefully before using our domain tracking service on our website https://www.theuptimeintelligencelab.online/. By creating an account and using our service, you agree to be bound by these Terms & Conditions (Terms).
By accessing or using The Uptime Intelligence Lab, you agree to be bound by these terms and conditions, our privacy policy, and all applicable laws and regulations. If you do not agree to these terms and conditions, please do not access or use our service.
Definitions
- “Eagle Access LLC” or “we” refers to the owner of the website and service.
- “The Uptime Intelligence Lab” means the domain tracking SaaS operated by Eagle Access LLC and accessible through the website https://www.theuptimeintelligencelab.online/.
- “Client” or “you” refers to the user of the website and service.
- “Service” refers to our domain tracking SaaS.
- “API” refers to the application programming interface that allows clients to integrate our service into their own software.
- “Bulk Import” refers to the feature that allows clients to upload a file with multiple domains for bulk tracking.
Account Creation
To use our domain tracking SaaS, The Uptime Intelligence Lab, you must create an account on our website. You agree to provide accurate and complete information when creating your account and to promptly update your information if it changes. You are responsible for maintaining the confidentiality of your account information, including your username, password, API keys, and for any activity that occurs under your account. Eagle Access LLC reserves the right to terminate your account or to refuse service at any time and for any reason, including suspected violations of these terms or fraudulent activity. You agree to immediately notify Eagle Access LLC of any unauthorized use of your account or any other security breach.
Eagle Access LLC may use a third-party payment processor to process your payment fees. You agree to comply with the terms and conditions of the third-party payment processor in connection with your payment.
Domain Tracking
Our domain tracking SaaS, The Uptime Intelligence Lab, is designed to help you monitor domain names, expiration dates, DNS status, and related domain activity using an API or by bulk importing domains. The results of our domain tracking SaaS are provided for informational purposes only and should not be relied upon as the sole basis for any decision. Eagle Access LLC does not guarantee the accuracy, availability, or completeness of domain tracking results. You are responsible for ensuring that your use of our domain tracking SaaS complies with all applicable laws and regulations. You agree that you will not use our service for illegal activity, spam, or fraudulent purposes. Eagle Access LLC reserves the right to suspend or terminate your access if we believe you have violated these terms.
Refund Policy
To obtain a refund, contact customer service by phone or email within 30 days of your receipt of a digital product. Refunds will be credited back to your bank account and may take up to 3–5 business days to appear on your statement, depending on the processing bank.
Customer Service: Email Us 24/7 at [email protected]
Customer Service Phone: 8662028272
Support Hours: Monday - Friday from 8 AM - 5 PM Pacific Time
Intellectual Property
All intellectual property rights in our domain tracking SaaS, including but not limited to copyrights, trademarks, and patents, belong to Eagle Access LLC. You may not copy, modify, distribute, sell, or transfer any part of our service without our written consent.
Limitation of Liability
Eagle Access LLC will not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with your use of our domain tracking SaaS. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses. In no event shall Eagle Access LLC’s total liability exceed the amount paid by you for the service.
Indemnification
You agree to indemnify, defend, and hold harmless Eagle Access LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the service or violation of these terms.
Eagle Access LLC provides The Uptime Intelligence Lab on an “as is” and “as available” basis. No warranties are made regarding accuracy, uptime, reliability, or error-free operation. You understand that any use of our application is at your own risk.
Governing Law
These terms and conditions will be governed by and construed in accordance with the laws of the State of Utah, without giving effect to any principles of conflicts of law.
Entire Agreement
These terms constitute the entire agreement between you and Eagle Access LLC regarding the use of our domain tracking The Uptime Intelligence Lab.